Frequently Asked Questions

Everything you need to know about your Home of 12 Volt shopping experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate the process.

How do I determine my size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing the results against our specific garment dimensions for the best fit.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order?

Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.